ShowIT Solutions™ FAQ's

Signing up for the ShowIT Solutions™ platform is exclusively available to licensed real estate agents and service providers.

If you’re a real estate agent looking to sign up, simply download the app, open it, and click on ‘Agent Sign Up’ to start the registration process. Follow the prompts to create your account. As for vendors, please visit our website and click on ‘Join Us’ to access the application process. Then, select ‘Vendor Sign Up’ and follow the instructions provided.

I cant see my brokerage listed, what should I do ? Ans: If your brokerage is not listed, simply select ‘Not Listed’ and provide your brokerage information. Rest assured, you will still be able to complete the sign-up process successfully.

To assure only licensed real estate agents can join out platform

ShowIT Solutions™ utilizes Stripe (a third-party vendor) to process any funds charged or paid to the ShowIT Solutions™ members. You can set up Stripe by going to the ShowIT Solutions™ App and then clicking on the Wallet tab (bottom right corner). The app will guide you to set up your account.

To ensure you can receive funds for jobs performed on the ShowIT Solutions™ App, we kindly request your bank account information. Additionally, your credit card details are necessary for payment purposes on completed jobs you’ve posted through the ShowIT Solutions™ App.

A personal picture is required on your profile. We highly recommend you upload a professional picture to make a good impression on your fellow agents. As part of our safety protocols, we send a reminder to each showing client and vendor with your information and picture one hour before a job starts.

When you sign up, you will be prompted to set up your preferred working area. Once set, you will receive notifications for jobs posted with those geographical parameters.

You can filter jobs in “The Market” by clicking the upper left corner button. You will have options to view jobs the way you prefer (by Date, Job Type, ZIP code or city).

Simply select the desired job type from the options available on the main home screen. If you’d like to explore additional job options, click on ‘More’ to access a wider selection

Your first payout may be delayed for up to 7 days.
From the second payout forward, you shall receive the funds up to 2 business days after the job is completed. (Jobs performed on the weekends will only be processed on the next business day)

ShowIT Solutions™ does not charge the showing agent a fee. However, Stripe (the third-party vendor managing the funds) does charge the showing agent a fee to manage the account and withdraw the funds to your bank account. All fees are explained in the ShowIT Solutions™ App. In the Wallet tab, click on the 🛈

There is a processing fee for each job posted by the hiring agent. When the job is completed, the total payment includes the showing agent’s payment and a ShowIT Solutions™ processing fee.

We respect the relationship between you and your client. You never have to share your client’s phone number with a showing agent, but you can if you choose. However, your client’s information is still required for the ShowIT™ Solutions App so that we can send a safety reminder one hour before the job starts. The reminder includes the showing agent’s information and profile picture.

No. In the “Post a Job” feature, you may choose to set a specific time or allow the showing agent you hire to schedule the time.

The hiring process offers you two options: ‘Appliable’ and ‘Claimable’. When you choose ‘Appliable’, interested agents can apply for your job, allowing you to review their profiles and make an informed decision before hiring. On the other hand, selecting ‘Claimable’ means it’s a first-come, first-served basis, where the agent who claims the job first will get to perform it.

ShowIT Solutions™ provides high standards to every real estate agent who utilizes its services and platform. As such, we require location tracking, but only while an agent performs a job. The hiring agents can monitor job progress and see that the showing agent has arrived at the intended property. Location tracking also allows showing agents to track past jobs and routes they have taken. This feature is available in the “My History” tab.

Yes, you can schedule a job for the same day, up to 30 minutes prior to the time the job is scheduled to start.

Jobs can be cancelled up to the job’s start time. ShowIT Solutions™ does not tolerate cancelations lightly, as both hiring and showing agents rely on each other and need to respect one another’s time and schedule.

To cancel the job as a hiring agent, click on the specific job in “My Postings.” Scroll to the bottom of the job and click on the cancel button. (Please review the ShowIT Solutions™ cancelation policy https://showitsolutions.com/cancellation-policy/ to better understand the consequences of canceling).

Jobs can be canceled up to the job’s start time. ShowIT Solutions™ does not tolerate cancelations lightly, as both hiring and showing agents rely on each other and need to respect one another’s time and schedule.

To cancel a job as a showing agent, click on the specific job in “My Jobs.” Scroll to the bottom of the job and click on the cancel button. (Please review the ShowIT Solutions™ cancelation policy https://showitsolutions.com/cancellation-policy/ to better understand the consequences of canceling.)

You are able to check past-performed jobs in the “My History” Tab in the main menu. You have multiple options to filter past jobs (by showing agent, client name, date and more). You can download the report to an Excel spreadsheet for easy tracking and bookkeeping.

You are able to follow agents by going to their profile page and clicking the “Heart” button. You will receive notifications when they post jobs, even if they are not in your preferred working area.

Any job can be shared with other agents in the ShowIT Solutions™ platform. First, click on the specific job to open it. Then click the “share” button at the top right corner.

Yes. We highly recommend that you submit a review after a showing agent has completed a job for you. Reviews help other hiring agents by ranking showing agents according to multiple criteria.

A “No Show” occurs when a showing agent who was hired or claimed a job fails to confirm their arrival to the property and did not communicate with the hiring agent.

ShowIT Solutions™ does not tolerate “No Show”s. Please review the “No Show” policy here: https://showitsolutions.com/no-show-policy/

You can contact a ShowIT representative by going to the Help & Support section and clicking on the “Contact Us” button, or click Contact Us on the https://showitsolutions.com

Simply select the desired vendor type from the options available on the main home screen. If you’d like to explore additional vendor options, click on ‘More’ to access a wider selection if available.

If you’re unable to view any jobs in your area, please ensure that you have enabled location services for ShowIT Solutions. Additionally, consider expanding your preferred working area by visiting your profile within the app and adjusting the settings. Keep in mind that jobs are often picked up quickly, so it’s possible you might miss out on opportunities.

You only get charged once a job is completed for you, we put a temporary hold on the funds until the job is completed.